If you need GPS driving directions for the KBHCCD Parking Garage, Lot C or Lot E, please use the following addresses and/or links: Parking Garage Intersection of Memorial Dr. & S. Griffin St. 32.77342, -96.8003532°46’24.3”N, 96°48’01.3”W
While some COVID restrictions have been lifted, the Kay Bailey Hutchison Convention Center Dallas (KBHCCD) is dedicated to upholding the highest cleaning procedures to ensure the safety and health of our visitors and staff. Our updated Cleaning Safety Protocols are available here.
What other services does Smart City provide for exhibitors?
Smart City Networks, the leading provider of telecommunication and event technology services, expertly arranges turnkey services for show managers and exhibitors. All you have to do is decide which services best meet your needs:
• Video Conferencing • Virtual trade shows • Webcasting (Internet broadcasting) • Show infrastructure design, installation • Telephone lines, instruments and calling plans • Dedicated modem lines and instruments • Special circuits: ISDN, DSL, T-1, T-3 • Networking: Ethernet, internet, point-to-point/multipoint • Cellular phones and papers • Equipment rentals
For a quote, please contact Smart City Networks at (214) 853-8119
Do you provide rooftop access?
Rooftop access is prohibited. Signs and banners may not be hung from the roof and antennas may not be installed on the roof.
Do I need to supply floor plans for my island booth?
Submit a floor plan a minimum of 30 days prior to the first move-in day of your event showing the location of the service to be installed.
How long does the power stay on?
All electrical services include 24-hour power. Please contact the approved utility service provider chosen by the event organizer for any additional information.
Can I just plug my equipment into existing outlets?
All electrical services must be completed by the approved utility service provider selected by the event organizer. Pease contact them should you have any questions.
Are ceiling drops or rigging points available? If so, are there additional costs?
This process is managed by your General Service Contractor and must be approved by KBHCCD in advance. All rigging is subject to inspection by the KBHCCD, once installed. Rigging inspections fees apply. For additional policies and procedures, including weight limitations contact your Event Manager.
Will there be a service desk on the show floor?
It is up to each event organizer and/or their general service contractor if they wish to provide a service desk on the show floor for their event. Please contact the event organizer to confirm this information.
Can I bring my generator?
Outside generators are prohibited at the KBHCCD.
How do I go about ordering electrical services?
Electrical must be ordered for each booth requiring power through the electrical provider selected by the event organizer. Up to 100 AMP service can be provided at any floor pocket in the exhibit halls. All electrical services must be completed by the approved utility service provider that the event organizer has selected to handle the event. If you would like to place an order for electrical, please refer to the exhibitor kit produced by the event organizer and/or its general service contractor.